loan recovery

MUMBAI: The RBI on Friday issued fresh instructions barring recovery agents from resorting to intimidation of borrowers as well as calling them before 8 am and after 7 pm. While issuing additional instructions to regulated entities…

Reserve Bank of India (RBI) Governor Shaktikanta Das on Friday said the central bank will soon issue guidelines and measures to make the digital lending ecosystem safe while enhancing customer protection and encouraging innovation. He added…

In the context of customer service, the attention of the Reserve Bank of India (RBI) is the harsh recovery methods used by certain lenders, without having adequate checks and controls over their recovery agents, said…

Lenders to Future Retail have started classifying loans to the firm as a ‘non-performing asset’ after the retailer missed payments to the banks, they told the Supreme Court in a filing.The lenders also said they would be required to…