Commentary: So you want to buy a mistake airfare?
ADRENALINE RUSH
But one day, the stars will align. One morning, your phone chirps: There’s a mistake fare originating in a city near you. Suddenly, life goes on hold.
Your heart races as you blaze through the booking process, knowing that time is of the essence. Every second you delay, seats are being snapped up, bloggers (who ruin everything, don’t you know) are spreading the word, and panicked orders are being shouted into phones at airline headquarters.
How many tickets should I buy? What dates can I take leave? Am I bringing the family? What dates can they travel? Where’s my credit card? My kingdom for a credit card!
But finally, it’s booked. You heave a sigh of relief as the e-ticket pops up in your inbox.
Little do you know, the stressful part is just beginning. In the ensuing days, you join like-minded individuals on message boards and chat groups, all asking the same question: Will the airline honour the fare? Rumours fly.
Here’s where realities start diverging. In one universe, the airline falls back on its watertight legalese and cancels the tickets. There is weeping and gnashing of teeth. Enraged buyers call for a boycott, throwing around terms like “bait and switch” and “unconscionable conduct”. Trolls laugh. You wonder why you put yourself through all that aggravation.
In another universe, the airline, after much hemming and hawing, decides to honour the deal. Elation ensues. Friends and family ask why you bojio on the lobang. Your boss passive-aggressively says “oh, taking leave again?”. But you don’t care. You’re flying business class to a far-flung land for cents on the dollar.
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