Artificial Intelligence to cut digital chores at work: Study – Times of India

The enormous volume of data, including emails and chats, that employees deal with everyday is hurting productivity. According to a Microsoft report, 83% Indians want to delegate as much work as possible to ‘co-pilot’ AI.
“Every minute spent managing this digital debt is a minute not spent on creative work,” the 2023 Work Trend Index, which surveyed 31,000 people across 31 countries, said. Attempting to assuage fears about AI replacing jobs, the report stressed on the emergence of a new AIemployee alliance.
While 74% of Indian workers say they’re worried AIwill replace their jobs, Microsoft said that over three in four Indian workers would be comfortable using AI not just for administrative tasks (86%) but also for analytical work (88%), and even creative aspects of their role (87%).
“This platform shift to AI is radically changing the way people are working, and while there’s some fear in the system, our data really shows that for many, the change isnot really happening fast enough,” Microsoft India country head (modern work) Bhaskar Basu said at a panel discussion on the report.
Basu added that as the pace of work and information overload accelerates, people are spending more of our day just separating the signal from the noise and all of this at the expense of creativity. “Now AI really promises to lift the burden as it really moves from au-topilot to co-pilot and freeing us from digital debt and fuelling innovation,” he said.
On how AI is shaping the workplace of the future, Persistent Systems head (delivery excellence & talent management) Merlyn Mathew said there is going to be a fusion of technology with human capability. “It’s moving into the era of co-pilot,” she said She added the impact of AI on productivity is yet to be fully understood.
Infosys executive VP and HR head Richard Lobo said people should be allowed time and space to learn the new technology. “If you don’t do that, we’ll probably miss the benefits which this technology will bring. ,” said Lobo.