Tech Mahindra launches new Smart Analytics Lab in UK – Times of India

Tech Mahindra has announced the launch of its Google Cloud Telco Smart Analytics Lab in Milton Keynes, UK. The company aims to accelerate data-driven digital transformation for enterprises across diverse sectors, including the telecommunications industry.
The Telco Smart Analytics Lab focuses on developing data analytics solutions on Google Cloud to help Communications Service Providers (CSPs) across the globe to modernise their data ecosystems and encourage analytics-driven operations.
It will harness the capabilities of Tech Mahindra’s intellectual property (IP) and in-house accelerators customised for CSPs to better engage their customers through analytics-driven experiences, modernise their business platform, enable data cloud migration, and thereby deliver operational efficiencies. It will further empower customers to accelerate their data cloud journeys as they move towards a digital-first future.
The lab will further support CSPs to leverage 5G and Edge Computing technologies to create new products, services, and business models fueling revenue growth. It will also showcase how CSPs can better monetize their significant network data assets. As part of the NXT.NOW framework, Tech Mahindra aims to enhance human-centric experiences for businesses.
The lab will provide intelligent analytics capabilities for organizations to generate incremental revenue opportunities through hyper-personalised customer experience and offers across customer journeys. It will be equipped to migrate large datasets to power decisions such as segmenting customers, measuring experience effectiveness, and reducing customer churn.

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