TCS to help Swiss Re set up a cloud-based digital workspace

The IT services firm, India’s biggest by market capitalisation, will help the Swiss firm develop its cloud-based digital workplace using Microsoft technologies and manage the underlying operations, according to a statement released on Tuesday. Swiss Re and TCS will work to deliver an insights-driven user experience for over 18,000 end users.

“Accelerating Swiss Re’s journey to become a leading tech and data-led risk knowledge company, we work closely with our partners to co-create new and innovative solutions by leveraging technology and data to drive value for our clients,” said Youngran Kim, group chief technology officer at Swiss Re. “We partnered with TCS to leverage their insurance domain experience, strategic partnership with Microsoft, proven track record in successfully executing similar large transformation programs including with Swiss Re.”

The Tata Group company will help Swiss Re enhance operational excellence through state-of-the-art, lean processes across the end-to-end workplace support function by bringing automation and implementing DevOps best practices.

TCS will create self-heal and self-help operations to automate standard processes, and enable out-of-the box endpoints with a seamless corporate experience.

A key focus area of this partnership will be to accelerate the innovation pipeline within the organisation, specifically in the areas of immersive experiences and artificial intelligence with the support of edge technologies in the market, which will help Swiss Re to boost its hybrid collaboration strategy.

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“The key to building an innovative, future-ready organisation is a vibrant digital workplace that fosters creativity and collaboration, while keeping data and interactions secure,” said Siva Ganesan, global head at TCS’ Microsoft business unit. “TCS is thrilled to expand its long-standing partnership with Swiss Re to build a new digital workplace using Microsoft technologies, and help them accelerate their innovation and growth.”