service charge

Even as the government has issued guidelines to prevent unfair trade practices and the violation of consumer rights with regard to levying of the service charge in hotels and restaurants, customers can ask restaurants to remove the charge…

The Central Consumer Protection Authority (CCPA) has asked all district collectors to ensure the enforcement of the guidelines issued by it regarding the service charge levied on customers by hotels and restaurants. The CCPA in a letter to…

The Central Consumer Protection Authority (CCPA) has directed district collectors to ensure enforcement of guidelines issued with regard to service charge by hotels and restaurants. On receiving complaints, the district collectors have been…

The top five cities in terms of service charge complaints registered between July 5-8 are — New Delhi, Bengaluru, Mumbai, Pune and Ghaziabad. The top five cities in terms of service charge complaints registered between July 5-8 are — New…

<!-- -->85 complaints received after issuance of new guidelines on service chargeNew Delhi: As many as 85 complaints have been registered on the National Consumer Helpline (NCH) after new guidelines were issued on July 4 barring…

The Ministry of Consumer Affairs, Food and Public Distribution has released new guidelines for restaurants with respect to levying service charge. On Monday, a statement was released by Union Minister Piyush Goyal about this latest…

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New Delhi: The Central Consumer Protection Authority (CCPA) on Monday (July 4, 2022) said that hotels or restaurants can not add service charges automatically or by default to the food bills. The Authority issued guidelines for preventing…

<!-- -->Hotels, restaurants can't force consumers to pay service chargeThe government has barred hotels and restaurants from forcibly asking customers to pay a service charge by default as part of the food bill.An order issued by the…

While food services are usually expensive on flights and trains, this rail passenger was fuming after being asked to pay Rs 70 for a cup of tea. The passenger was charged a Rs 50 service charge on a Rs 20 cup of tea. Though initially it…