Ombudsman

The Maharashtra State Consumer Disputes Redressal Commission recently directed Reliance Nippon Life Insurance Limited to pay ₹60 lakh along with 12% interest and an additional ₹2 lakh as compensation for mental and physical harassment of…

Customers using banking services sometimes encounter several challenges and they need quick resolution of the complaints raised by them.There are some common complaints that many customers highlight, like high fees and charges that banks…

<!-- -->Around 90 per cent of the total complaints were received through digital modes. (File)Mumbai: Issues related to ATM/debit cards and mobile/electronic banking were the top grounds of complaints received at the Office of Banking…

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MUMBAI: The Reserve Bank on Thursday asked Credit Information Companies to appoint internal ombudsmanby April 1 next year in order to improve the efficiency of their grievance redressal mechanisms. The Internal Ombudsman (IO) will not…

The Reserve Bank of India (RBI) on Friday decided to include credit information companies (CICs), also called credit bureaus, under the Reserve Bank-Integrated Ombudsman Scheme (RB-IOS) framework. This will help consumers resolve their…

Mumbai: Tata Consultancy Services said on Thursday that it has been selected as a strategic partner by the UK Financial Ombudsman Service (Ombudsman) to accelerate its digital transformation. Operating within the UK public services sector,…

CAPE TOWN : Cricket South Africa (CSA) will review recommendations made in the final report of an independent ombudsman "with an open mind" after allegations the organisation had previously discriminated against players based on race,…

News"We will have a board meeting soon after we receive the report and then we will release it publicly," CSA acting CEO Pholetsi MosekiCSA's Social Justice and Nation-Building (SJN) report will be delivered to the organisation a week later…

Quebec's ombudsman submitted her final report into what went wrong in the province's long-term care homes during the first wave of the pandemic, saying residents were "cast aside" and imploring the government to right its wrongs by making…