department of consumer affairs

Amid a sharp spurt in tomato prices across the country, Uttar Pradesh Minister of State for Women Development and Child Nutrition Pratibha Shukla on Sunday advised people that if tomatoes are expensive, grow them at home or stop eating…

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The Department of Consumer Affairs on Monday released detailed guidelines for social media and virtual influencers as well as celebrities which are aimed at ensuring that such individuals do not mislead their audience while endorsing…

Following in the European Union's footsteps of mandating USB-C chargers for all electronics, the Indian government too is moving in a similar direction. The government has further chalked out its plan to standardise charging ports for…

As the government plans to introduce two common types of charging ports for mobiles and wearable electronic devices, the Bureau of Indian Standards (BIS) has come out with quality standards for USB Type-C charging port, according to a…

Earlier this week, the Department of Consumer Affairs announced a new set of rules to curb fake reviewsand ratings on e-commerce websites. These rules have now come into effect and are applicable to websites offering tour and travel…

India launched a crack down on Monday against fake reviews and unverified ratings in a bid to make online interaction and e-commerce more authentic and less misleading for users. The government has drafted a framework for companies ranging…

Ecommerce companies and hotel and travel booking platforms should disclose their methodology for giving star ratings to products and services on their platforms as per a new set of standards released by the government to counter fake…

New Delhi: Consumer complaints related to the e-commerce sector have recorded a spike in the last few years. The total number of complaints witnessed a significant rise of over 300 per cent during the last five years. As per the latest data…

NEW DELHI: More than one in two (58 per cent) consumers complain that their negative product ratings and reviews are not being published by e-commerce platforms, a new report showed on Tuesday. Only 23 per cent consumers said that their…