dark patterns

In order to protect consumers' interest, the government has banned use of "dark patterns" on e-commerce platforms which intend to deceive customers or manipulate their choices. A gazette notification in this regard as "Guidelines for…

The Ministry of Consumer Affairs (MCA) has written a letter to top digital commerce companies such as Amazon, Flipkart, Nykaa, BigBasket, Reliance Retail, Swiggy, Meesho among others to stop using dark patterns for duping consumers as it is…

The government warned on Friday that strict action will be taken against online players if they do not stop the menace of 'dark patterns' - tactics used to manipulate consumer choice and nudge users to sign up for a free trial or provide…

Amazon was sued Wednesday by Federal Trade Commission for what it called a yearslong effort to enroll consumers without consent into its Prime program and making it difficult for them to cancel their subscriptions.In a complaint filed in…

The government has taken a serious note of 'dark patterns' and asked e-commerce firms to create a self-regulatory framework to stop such practices, Consumer Affairs Secretary Rohit Singh on Tuesday said. The e-commerce sector has the…

Have you ever tried to buy something online only to notice, at the final checkout page, some extra item had been sneakily added into your cart? Or while booking an airline ticket you are informed “Only 2 seats left at this price” to create…