customer care

MUMBAI: You could now lose your hard-earned money by dialling up a fake customer care number picked up from Google. As scamsters get more sophisticated in their techniques of conning consumers, this phishing fraud manipulates the…

One Coles shopper sent the internet ablaze after questioning if a cash back loophole existed – now the supermarket has set the record straight.It’s a detail that many supermarket items carry – but chances are you haven’t given it too much…

There is a lot of talk about customer centricity. There are mountains of content and no shortage of experts on the subject. Harvard even runs an executive development program called Leading Growth Through Customer Centricity. Yet, as…