Consumers Association of Singapore

3. Get CASE’s help with mediation The Consumers Association of Singapore (CASE) is a non-profit, non-governmental organisation that helps to mediate between customers and businesses. You must pay membership and administrative fees to…

BEAUTY INDUSTRY Consumers in the beauty industry lodged the second-highest number of complaints - 1,434. These losses mainly stemmed from an inability to obtain refunds for prepaid packages bought from beauty salons, aesthetic clinics and…

SINGAPORE: Lenovo Singapore and its former authorised reseller Want Join have been found to have made false or misleading claims about the capabilities of certain models of a gaming laptop. Lenovo and Want Join had made the claims about…

SINGAPORE: The number of consumer complaints against renovation contractors jumped by almost 50 per cent in 2021, with nearly half of them about unsatisfactory workmanship or contractors failing to complete projects on schedule. This comes…