In Friday’s update, Sembcorp Marine said the delays “led to great unhappiness among both the COVID-positive workers as well as those who tested negative”.
The company worked with MOM’s Assurance, Care and Engagement (ACE) group and the dorm operator to resolve the logistical challenge and address the workers’ sentiment, it added.
“The company will continue its regular COVID-19 testing and coordinate closely with ACE and the dormitory operator. The company appreciates that ACE has been reviewing its processes to ensure that it is able to secure sufficient resources to manage unexpected increases in cases across all dormitories,” said Sembcorp Marine.
It added: “The company remains committed to ensuring that workers receive medical care, when needed. The company notes that the authorities have deployed mobile clinical teams on site, when required to augment the care needs of workers while continuing to make regional medical centres and telemedicine accessible.”
Sembcorp said it has arranged for “additional interactions” with the workers at the dormitory given the “heightened needs”.
“In our interactions with our workers, we have received their feedback and concerns. We have also taken the opportunity to share the current testing and health management protocols as defined by the local authorities. Many now have a better understanding of the protocols,” it added.
Tukang dormitory has a capacity of 3,400 beds, of which about 40 per cent are occupied by Sembcorp Marine workers. These workers are housed there as the company’s own dormitories are fully occupied, said Sembcorp Marine.
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