Tribune Web Desk
Chandigarh, April 6
Food delivery apps—Swiggy and Zomato got entangled in a technical snag on Wednesday. Amazon web services, the platform food delivery apps rely on, reportedly remained non-responsive for the apps to push the orders through.
Many users took to Twitter to report that they were unable to place orders.
Zomato is ensuring a “forced fast” as the app is down!
How will they manage an instant 10 min delivery with app- down issues!????
P.s. Swiggy is also down! pic.twitter.com/N8mQCIP0lK
— anu sehgal ???????? (@anusehgal) April 6, 2022
Taking cognisance of the outage, Zomato care issued apology for the inconvenience.
People waiting for delivery boy be like pic.twitter.com/nZe49eidiC
— Shubham Jain (@Shubham09273730) April 6, 2022
People shared screenshots of the Zomato app not working, with many complaining that money was deducted from their accounts but orders did not get materialised.
Zomato and Swiggy down.
Moms Me#Zomato #Swiggy pic.twitter.com/NW7AV4PN2i
— Aakriti Khanna (@Khannajikiladki) April 6, 2022
Upon being asked how both apps stopped working at the same time, Swiggy took to Twitter to report their technical constraints and assured to get the issue resolved soon.
“We’re currently unable to process your request as we’re experiencing technical constraints. Not to worry, our best minds are on it and we’ll be up and running soon,” Swiggy tweeted.
Hi there. We’re currently unable to process your request as we’re experiencing technical constraints. Not to worry, our best minds are on it and we’ll be up and running soon.
^Saikiran
— Swiggy Cares (@SwiggyCares) April 6, 2022
The two platforms dominate India’s online food delivery market, with valuation around $10 billion each.
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