FM directs MCA to address issues related to website glitches

In series of tweets, Sitharaman also asked the ministry to monitor the issues faced by market participants regarding the portal on a daily basis. She said the ministry is working with all the stakeholders, including the developer of the portal LTI Mindtree, consulting firm EY and Institute of Company Secretaries (ICSI) to resolve the matter “expeditiously”.

The minister acknowledged many users of the MCA portal were facing technical issues at the time of filing.

“(Nirmala Sitharaman).. today reviewed the matter and has instructed the @MCA21India( MCA) to form a special team to address public grievances on priority. The minister has also directed @MCA21India to monitor the issues on a daily basis,” said the corporate affairs minister in a tweet on Tuesday.

ET had reported on Tuesday that several unlisted companies were facing business impediments since they were unable to submit various compliance related documents. In particular, some of the companies which raised capital were unable to use the proceeds since they were unable to submit the form on the portal.

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However, in response to a query from ET on Monday, LTI Mindtree had said the portal was “working fine”, adding that the new portal had registered 1.6 million filings in the past one year alone.

Also read | MCA may accept physical submissions of some forms amid V3 portal glitches

“We wish to clarify that the state-of-the-art MCA21 portal is working fine,” LTI Mindtree had said. “The latest version of the portal incorporates several critical controls and validations. Users must fully adapt to them for seamless regulatory filings.”

The corporate affairs ministry moved to a new version of portal V3, which was launched on January 23. Until then, the stakeholders were using V2 portal, which was administered by technology company Infosys.