The emphasis of the meetings was on digitisation of all legacy certificate records / data (roughly 25 lakh certificates) at all district offices in Delhi.
It was noted in the meeting that this has been a perennial issue for citizens who have often raised grievances for being unable to get certificates issued by the revenue department due to their inability to verify legacy records to issue new certificates.
The department has already scanned roughly 20 lakh certificate records and the entire record is expected to get completely digitised with the help of the National Informatics Centre by the middle of August.
These records are eventually expected to become digitally retrievable by the front office executives for verification and other official purposes without having to deal with cumbersome physical extraction of old data records, the statement said.
The certificate records include SC/ST, OBC, marriage and all other certificates, it said, adding that this is also expected to include Economically Weaker Section (EWS) certificates in the near future that are essential documents for most official purposes for citizens in order to claim government welfare benefits.
The digitised certificates in two districts are expected to be made available by mid-August after a pilot run that will commence in the last week of July. After the success of the pilot run, the digitised certificates from these two districts shall become accessible online, officials said.
After digitisation of all certificate records, online search will become seamless and will enable verification of all certificates issued by the Delhi government.
Most of these services are also expected to be linked with ‘Digilocker’ (a government approved digital archive) for the system to fetch important information to be used by the front-line bureaucracy to process any certification in the future.
During the meetings, the concerned officials were directed to create a service-wise process-flow to identify bottlenecks.
The meetings were attended by Divisional Commissioner K R Meena, District Magistrates and other stakeholders related to the respective matters for discussion.
Gahlot also reviewed important issues, including infrastructural improvements in SDM and sub-registrar offices, crop compensation for affected farmers, software application for management of Civil Defence Volunteers operations, pit-stop facilities for kanwar yatris and directives to follow standard operating procedures for rejection of any applications through the 1076 Doorstep Delivery of Public Services project.
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