Apple says Instagram, Uber like apps responsible for iPhone 15 overheating, here’s how the company is fixing it

Apple Addresses iPhone 15 Heating Concerns

Apple, headquartered in Cupertino, California, has stated that a software bug and issues related to popular apps like Instagram and Uber are responsible for the iPhone 15 models overheating. The company has taken note of user complaints and is actively working on resolving the problem.

Software Update in the Works

Apple revealed that it is currently developing an update for the iOS17 system, which powers the iPhone 15 lineup. This update aims to prevent the devices from becoming excessively hot. The company is also collaborating with app developers to address instances where apps are overloading the system and contributing to the heating issue.

App Updates and Timing

Instagram, which falls under the ownership of Meta Platforms, has already made modifications to its social media app to prevent it from causing the device to overheat on the latest iPhone operating system. However, other apps like Uber and the video game Asphalt 9 are still in the process of rolling out their updates. While Apple did not specify a precise timeline for its software fix, it assured iPhone 15 owners that there are no safety concerns preventing them from using their devices while awaiting the update.

Apple’s Statement

In response to media reports and user complaints regarding overheating, Apple issued a concise statement. It mentioned that they had identified specific conditions that could lead to iPhones running warmer than expected.

Previous Causes of iPhone Heat and New Challenges

Typically, new iPhones may generate some warmth during initial use or when restoring data from cloud backups—situations that Apple already advises users about. Additionally, running resource-intensive apps like video games and augmented reality technologies can lead to device heating. However, the heating issues reported with the iPhone 15 models extend beyond these typical scenarios.

Clarifications by Apple

Apple clarified that the heating problems are unrelated to the materials used for the iPhone 15 models, which feature a sleek titanium casing for the high-end iPhone 15 Pro and iPhone 15 Pro Max instead of the stainless steel used in older models. Furthermore, the company dismissed speculations that the heating issue might be connected to its shift from the proprietary Lightning charging cable to the widely used USB-C port, a change made to comply with European regulations.

Sales Impact and Apple’s Response

While Apple expressed confidence in resolving the overheating problem with upcoming software updates, it acknowledges that this issue could potentially affect sales. This situation arises at a time when Apple has faced three consecutive quarters of year-over-year declines in overall sales, impacting iPhone sales in particular, which fell by a combined 4% over the past three fiscal quarters compared to the previous year.

In an effort to boost sales, Apple has increased the starting price for its top-of-the-line iPhone 15 Pro Max to $1,200, marking a $100 (9%) increase compared to the previous year’s model.

Investor concerns regarding Apple’s recent sales performance have already led to a decrease of more than $300 billion in shareholder wealth, despite the company reaching a market value of $3 trillion in late June.

FAQs

Why is the iPhone 15 overheating?
Apple has attributed the overheating issues with its latest iPhone 15 to a bug within its operating system and updates to apps, notably Instagram. Since the release of the new smartphone model in September, a number of users have reported that the devices are becoming excessively hot to the touch. Apple has acknowledged that a bug emerged during the update process to iOS 17 on the phone.

Is the iPhone 15 Pro heating up?
An iPhone launch wouldn’t be complete without a touch of controversy, and this year has been no exception, with numerous reports of overheating affecting the iPhone 15 Pro series models. Apple has officially recognized the problem and is diligently working on a solution, which will be delivered through an upcoming software update.