Only one-third of workers feel involved at work, according to a recent Gallup survey, signalling a dramatic fall in workplace engagement.
As per the feedback received by the company from its employees, their expectations and demands were more in line with having a coach than a manager above their heads.
Corporate organisations are adopting surveillance software to accommodate remote and hybrid work arrangements. However, employees express dissatisfaction with its implementation, which adversely affects their happiness and stress levels.
Companies like Time Etc, a virtual assistant platform, have sought input from their new hires to understand what they want from managers, and they have introduced alternative ways to promote engagement and satisfaction at work, realising the need for a different strategy.
The outcome was something both strange and exemplary. As per the feedback received by the company from its employees, their expectations and demands were more in line with having a coach than a manager above their heads. Time Etc then made a bold decision.
The business hired coaches in place of its managers. Each coach was given a group of six workers to manage. It was the responsibility of these coaches to maximise the performance of the members of their squad. To accomplish this, the coach needed to consistently mentor their squad, provide them with frequent feedback, and direct them following their ability.
Only one-third of workers feel involved at work, as per a recent Gallup survey, signalling a dramatic fall in workplace engagement. Uncertain expectations, little prospects for professional advancement, a lack of identification with the organization’s mission, and a sense of undervaluation are some of the factors causing this disengagement. In 2021, this decreasing trend started coinciding with the pandemic, leading to mass resignations
A similar result was also found by McKinsey research. 54% of workers who left their jobs during the Great Resignation Phenomenon didn’t feel appreciated, while 51% thought they belonged there, says a McKinsey research.
A large number of employees felt that their supervisors did not value them. When workers are not engaged, they search for new employment opportunities, which has an impact on the productivity of those who remain.
These two pieces of research were what prompted Time Etc to solicit feedback from their employees and take the decision of replacing managers with coaches.
For all the latest business News Click Here
